Offline emergency help

You are offline, so reports cannot be sent right now. Every number below still works — calls and texts do not need internet.

If someone is in danger right now, call 999.

If you cannot speak safely, call 999 and press 55 when prompted (Silent Solution).

Emergency

999 — Police, Ambulance, Fire

Immediate danger, someone being hurt, missing or taken.
Call 999
101 — Police non-emergency

A concern or crime that is not happening right now.
Call 101
NHS 111

Urgent medical or mental health help that is not life-threatening.
Call 111

Samaritans

Anyone, any crisis, any time. Free.
Call 116 123
Shout crisis text line

Silent text support if speaking is not safe.
Text SHOUT to 85258
Harmony Harbour UK

Our partner mental health service.
Call 0800 161 3122
Childline

Anyone under 19 — abuse, exploitation, bullying, feeling unsafe.
Call 0800 1111
NSPCC Helpline

Adults worried about a child, including anonymous reports.
Call 0808 800 5000
National Domestic Abuse Helpline

Free, 24/7, confidential.
Call 0808 2000 247
Missing People

Someone missing, or who has run away.
Call or text 116 000

If there is danger, call 999 first — always faster than any report.
Say where you are: street, postcode, building, floor, or nearby landmark.
Say the person's age if they are under 18, and who else is there.
Move somewhere safer if you can, and stay on the line.
When you get signal again, reopen the app and send your report so we can follow it up.